Warranty Policy

At Hartland Tool & Design, we build our products to last. If something goes wrong that falls under our warranty, we’ll get a replacement out to you.

Coverage Period

Warranty duration varies by product. You can find the exact coverage listed on each product page.

What’s Covered

• Manufacturing defects

• Breaks or failures during normal use

• Damage caused during shipping

What’s Not Covered

• Issues caused by misuse, improper installation, or modifications

• Normal wear and tear

• Cosmetic blemishes that don’t affect performance

Shipping Costs

• U.S. customers: We cover shipping on approved warranty claims.

• International customers: Shipping costs for replacement items are the responsibility of the customer.

How to Submit a Claim

Visit our warranty claim page or email us with your order number, photos of the issue, and a short description of what happened. If you haven’t registered your product yet, you’ll need to complete the warranty registration before submitting a claim. We’ll review everything and follow up with next steps as soon as possible.